Kentishtowner Awards: Best Customer Service 2012
‘Not much of that in Kentish Town,’ snorted one fiftysomething male in this category. Grumpy! Luckily, hundreds of you begged to differ. Customer service is, of course, hotly fought over in our comments section. One person’s idea of polite is another’s haughtiness; and when does cheery friendliness become, well, irritating? What’s also interesting about this …
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